Accessibility Policy

Last Updated: June 6, 2026

Paddle Lab ("we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Our Commitment

We strive to ensure that our website, rally-lab-supply.myshopify.com, meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Measures We Take

• We use descriptive alt text on all product images so screen readers can convey image content to visually impaired users
• Our site uses sufficient color contrast ratios between text and background colors
• All interactive elements including buttons and links are keyboard navigable
• We use semantic HTML to assist assistive technologies in interpreting page structure
• Font sizes are scalable and do not break page layout when increased
• We avoid content that flashes more than three times per second to protect users with photosensitive conditions

Known Limitations

While we strive for full accessibility, some older content or third-party integrations may not fully meet WCAG 2.1 AA standards. We are actively working to identify and resolve these issues. If you encounter a barrier, please contact us directly and we will do our best to provide the information in an accessible format.

Third-Party Content

Our website may contain links to third-party websites or embed third-party content. We do not control and are not responsible for the accessibility of third-party content. We encourage users to review the accessibility policies of those websites.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:

• Email: paddlelabco@gmail.com
• Response time: We aim to respond within 2 business days

Formal Complaints

We are committed to resolving accessibility issues promptly. If you are not satisfied with our response, you may contact the relevant national accessibility enforcement authority in your jurisdiction.

Legal Compliance

Paddle Lab makes good-faith efforts to comply with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and other applicable accessibility laws. We are committed to ongoing accessibility improvements and will continue to audit and update our website accordingly.

Assessment Approach

Paddle Lab assesses accessibility through:

• Self-evaluation using automated accessibility tools
• User feedback and reported accessibility barriers
• Periodic manual review of key pages and user flows

This policy was last reviewed and updated on June 6, 2026. We review this policy at least annually and update it to reflect any changes to our accessibility practices.